I have a repair or maintenance request. How do I contact you?

You can report a repair or maintenance request by emailing [email protected] or calling 01264 324917 between 9am to 5pm, Monday to Friday. Alternatively, please call 07595 069584 for out of hours service.

In the event of a major emergency or incident, please contact the emergency services.

For emergency out of hours maintenance only, please contact CCS for emergency central heating and plumbing issues by calling 01264 336670. For emergency electrical issues, please contact Wiltshire & Wiley by calling 01747 852878.

What is the Tenant Scrutiny Panel, and how do I get involved?

The Tenant Scrutiny Panel provides the means for tenants to get involved in shaping and influencing how their homes are managed. It also provides the opportunity for Enham Trust to work in Partnership with its Tenants to self-regulate service delivery. To get involved, please contact the Housing Team by emailing [email protected] or calling 01264 345803.

How do I make a complaint?

In the first instance, please visit here to download our complaints policy and procedures.  You will also find details on how and to whom to send your complaint.

Where can I find out more information about housing?

In the first instance, please consult the Enham Echo newsletter, which has helpful contact details and information on the back cover. If you can't find what you are looking for, please contact the Housing Team by emailing [email protected] or calling 01264 345803.