Last updated: 18/11/2020

As an organisation we are following all advice provided by the various government agencies including the NHS.

The key government information sources we are using include:

In addition, as a provider of care services supporting vulnerable people, we have introduced further steps to reduce the risks of the virus spreading. These include:

  • Closing our care homes to external visitors.
    (We have a strict ‘by appointment’ family visiting and screening protocol, with visits taking place at a designated location outside of resident care homes and in line with government guidance. Please contact us if you require full details).
  • Extensive COVID testing programme for all care staff and residents.
  • Closing our cafes and charity shop under any local or national lockdown rules for non-essential retail.
  • Reducing external trips by our staff and residents.
  • Stopping staff movement between our sites unless absolutely necessary.
  • Creating a task force of Enham Trust staff to actively manage this ever-evolving situation.
  • Developing and testing plans to ensure we can best manage situations and continue to keep our beneficiaries, staff and the public safe.
  • Implementing key steps for how we deal with both suspected and confirmed cases.
  • Instigating service specific measures, limiting interactions to reduce the potential spread of infection.
  • Working from home for all staff where possible.

We will continue to adapt our approach as new information is released and we will retain our focus on protecting the disabled people we care for.

Government documents to support you

Direct Payments

We are continuing to support Direct Payment clients, employers and personal assistants through our existing contact channels:

Our teams are working closely with local authorities, payroll and insurance teams to offer information, advice and guidance across the following areas:

  • Employment
  • Recruitment
  • Payments
  • PA support

Our managed accounts and payroll services continue to operate as normal and there are currently no changes to existing payment schedules.

Department for Health and Social Care advice for people who buy care and support through a direct payment: Coronavirus (COVID-19): guidance for people receiving direct payments


Advice and support from the Ministry of Housing, Communities & Local Government: