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Receptionist Volunteers

Contract type Volunteer
Location Enham Alamein, Andover
Salary N/A
Hours Ad hoc
Hourly rate N/A

What we are looking for

The customer services team are looking for friendly and helpful individuals to work on the reception desk at Enham Trust. You will be playing an important role as the first point of contact to Enham Trust visitors both face to face and on the phone. 

Role Overview:

To support with the customer service and administration of the reception desk at Enham Trust Head Office.

What you will be doing?

  • Offering a friendly and helpful customer experience to Enham Trust visitors both face to face and on the phone.
  • Directing incoming calls to relevant staff within the business.
  • Direct incoming emails from the central email inbox to relevant staff members and track this on the email tracker spreadsheet.
  • Support with distribution of external and internal post.
  • Support with issuing visitor badges to Enham Trust visitors upon arrival.
  • Sign for incoming deliveries and parcels.
  • Support with maintaining delivery log of parcels received to Head Office and informing relevant staff member as appropriate.
  • Support with ad hoc tasks requested by the line manager.

Enham Trust

We have been making a difference to the lives of disabled people for over 90 years. We explore opportunities with people so they can live the lives they choose by overcoming limitations and expanding possibilities. Through personal development, housing options, and employment, we support people to exercise individual choice and control in their lives.

Requirements

Successful applicants will be required to;

  • Undertake a Disclosure and Barring Service (DBS) check

  • Provide proof of their right to work in the UK

  • Provide two references

Applying

For more information please see our Role Description and Person Specification.

If you are looking for your next challenge in a role that changes lives, then please click APPLY and attach a completed application form in the ‘CV’ field or email the application form to volunteering@enhamtrust.org.uk

Other Information

  • Enham is committed to safeguarding and promoting the welfare of its staff and customers. We expect all our staff to be aware of their responsibilities to protect staff and customers from abuse or harm. Successful applicants will be required to undertake a Disclosure and Barring Service (DBS) check and to provide proof of their right to work in the UK. Enhanced DBS criminal record checks will be carried out as part of our selection process.

  • Enham Trust is an Equal Opportunities Employer and positively encourages applications from all eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy or maternity. We operate under the Disability Confident accredited scheme so please make this clear in your application Enham Trust is committed to securing genuine equality in all of its activities as an employer and takes part in the Disability Confident Scheme. As part of our commitment to being a Disability Confident employer, all disabled applicants who meet the essential criteria for a job vacancy will be interviewed. To be considered under the Guaranteed Interview Scheme, applicants will need to declare that they have a disability. When submitting your application please indicate that you consider yourself to have a disability, impairment or long-term health condition.

INDHP

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