Receptionist Volunteers

Contract Type: Volunteer

Location: Enham Alamein, Andover

Salary: Unpaid

Hour: Various

Role overview

The Customer Services Team are looking for friendly and helpful volunteers to work on the Reception desk at Enham Trust. You will be the first point of contact to Enham Trust visitors both face to face and on the phone.

Main duties

  • To support with the customer service and administration of the Reception desk at Enham Trust
  • Offering a friendly and helpful customer experience to Enham Trust visitors both face to face and on the phone.
  • Directing incoming calls to relevant staff within the organisation
  • Direct incoming emails from the central email inbox to relevant staff members and track this on the email tracker spreadsheet
  • Support with distribution of external and internal post
  • Issue visitor badges to Enham Trust visitors upon arrival
  • Sign for incoming deliveries and parcels, maintain delivery log of parcels received and inform relevant staff member as appropriate

Ideal candidate

You will need to be:

  • Friendly and approachable
  • Able to multitask
  • Awareness of disability
  • Belief in our cause and the services that we provide

If you are interested in this role, please click the button below and start your volunteering journey with us.

Volunteer as a Receptionist