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Get paid to share your knowledge and become an Expert by Experience

Expert by Experience

Job reference Expert by Experience
Contract type Casual
Location Throughout Wiltshire
Hours Casual
Hourly rate £9.07
Closing Date Tuesday 31st May 2016

Role Overview

Experts by Experience are people who have experience of using or caring for someone who uses health and/or social care services. Experts by Experience act as part of a CQC inspection team to inspect health and social care services and talk to people who use services and their family carers and observe the environment around them. Experts produce a report on their findings from the inspection which can be use as part of the CQC inspection report. All applicants subject to a Disclosure and Barring Service (DBS) check.

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What you will be doing as an Expert by Experience

Operational

  • You will collect evidence of how a CQC health and social care organisation is performing by talking to residents and their families and carers about their experience.
  • You will understand the outcomes you have been asked to investigate by the inspector and carry out conversations to do this.
  • You will feedback on your evidence to the lead CQC inspector and share any concerns that you may have.
  • You will write a report on the evidence you have gathered for the lead CQC inspector to help them with writing their inspection report.
  • You will comment on the draft CQC report.

Quality

  • You will undertake Experts by Experience training on the CQC’s essential standards and the five key question areas.
  • You will attend other specific training identified as being required for your personal development.

People Management

  • Effectively communicate with residents of health and social care organisations and their families and carers about their experience.

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Who we are

Enham Trust has been making a difference to the lives of disabled people for over 90 years. We explore opportunities with people so they can live the lives they choose by overcoming limitations and expanding possibilities. Through personal development, housing options, and employment, we support people to exercise individual choice and control in their lives

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