Finance and Support Administrator (IAG) 1 year Fixed Term Contract | 37.5 hrs. | Enham Alamein | £19,335.75 per annum As IAG Finance and Support Administrator you will be part of an experienced and dedicated team which supports our clients to manage their Direct Payment or Personal Health Budget as independently as possible. Supporting the teams to deliver IAG contract requirements, Key Performance Indicators (KPI’s), reporting requirements and achieving internal quality standards in the delivery of managed accounts, customer service and administration. You will be joining Enham Trust, a leading UK disability charity, as part of a team that transforms the lives of thousands of disabled people every year. The role Provide high quality customer service to all stakeholders, including; commissioners (Local Authorities LA and Clinical Commissioning Groups (CCG), clients and remote IAG teams. Manage administration aspects of managed accounts / 3rd party direct payments services for clients Ensure income received and payment requests for suppliers are authorised in the required manner and accurately entered onto relevant systems. Provide information on the services we provide for any new enquiries and signpost as required Provide administration support to IAG central and remote teams, including logging referrals and allocating Provide recruitment support to clients and remote DP teams Support with the production of monitoring reports for management and commissioners You will: Have experience of working in a finance role Possess excellent oral and written communication skills with the ability to communicate with a wide range of audiences in a variety of different ways. Have excellent organisational skills and ability to manage competing priorities. In addition, you may have: Knowledge and understanding of Safeguarding and the Mental Capacity Act For more information please see our job description and person specification What you’ll get: Rising holiday entitlement starting at 33 days including statutory bank holidays Discounted healthcare membership Cycle to work scheme Pension scheme Learning and Development scheme offering you internal and external training Apply The closing date for this vacancy is 22 October 2019. *** Please note that we will be conducting a rolling programme of short-listing and interviewing and reserve the right to close this vacancy at any time, therefore we recommend you apply as soon as possible to ensure you do not miss the opportunity. *** To apply, please email your CV and Cover Letter explaining why you think you are the perfect fit for this position to our recruitment team at [email protected], quoting the job title and job reference: V1903 in the subject field. IMPORTANT INFORMATION Enham Trust is accredited as a Disability Confident Leader; as part of this commitment all disabled applicants, who meet the minimum criteria, will be guaranteed an interview. To be considered under the Guaranteed Interview Scheme it’s vital that you declare your disability, impairment or long-term health condition when you apply. Enham Trust is an equal opportunities employer and we positively encourage applications from all eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy or maternity. Successful applicants will be required to undertake a Disclosure Barring Service (DBS) check, provide two references and proof of right to work in the UK.